The purpose was to digitise the sales process for a leading insurance provider. The goal was to develop a tool that the intermediaries could use in the field to offer customers family funeral plans both online and offline. As part of this project, we partnered with biometric to enhance the tool’s functionality.
JustSolve, together with our client, developed a user-friendly mobile application that allows customers to valid and apply for funeral plans in real time, even when they are offline. All data seamlessly syncs once users reconnect online, ensuring adaptability, convenience, and a smooth customer experience.
Enable members or their Power of Attorney to submit policy requests digitally, supporting full functionality even in offline environments.
Integrate biometric authentication to streamline customer verification, reduce fraud risk, and eliminate the need for paper-based validation.
Introduce a scalable product factory that evolves with business needs, eliminating version rollouts and enabling seamless feature updates.
Support capturing of both policy and biometric data offline, with secure and automated sync once the user reconnects to a network.
Customers can apply for policies and submit data entirely via the developed mobile app, online or offline, eliminating paperwork and in-person visits.
The Product Factory allows feature rollouts without app updates, keeping the system adaptable and eliminating delivery disruptions.
Biometric tech integration enables accurate ID verification even offline, improving data quality, reducing admin errors, and enhancing customer trust.
Digitised processes allowed sales teams to close deals faster while improving data accuracy and reducing turnaround times.
Seamless digital engagement increased satisfaction, driving stronger loyalty and more consistent repeat business.
The product factory enabled the client to evolve with market demands without rebuilding the application.
Users accessed full app functionality offline, with automatic sync ensuring no data loss once connected.
Our expertise in utilising Ionic Vue JS for front-end development, Azure for API interface, and Azure SQL Server for the database ensure a powerful foundation for this project. We delivered exceptional performance, scalability, and security with these cutting-edge tools.
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