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Streamlined compliance management and automated digital invoicing for contracted healthcare affiliates.

A leading healthcare provider faced a significant challenge in managing the compliance of its contracted healthcare affiliates. JustSolve stepped in to provide a solution that seamlessly integrated with their existing systems, addressing all compliance and optimisation concerns and streamlining business processes to improve efficiency across the board.

Solution

The Solution.

JustSolve developed an integrated portal where healthcare affiliates can easily manage their compliance documentation and bill for services rendered. The provider’s administrators are empowered to efficiently manage these contracted affiliates as well as review submitted compliance documentation and invoices.

Streamline affiliate management.

Replace outdated Excel-based tracking with a central system to manage affiliate compliance, covering contracts, insurance, and council memberships.

Digitise paper-based review processes.

Eliminate manual paperwork and repetitive emails through an automated workflow for compliance and billing reviews.

Enable seamless internal integrations.

Support smart integration with internal systems, forming a unified healthcare service suite for employees, affiliates, and clients.

Developed simplified affiliate self-service.

An intuitive portal that enables affiliates to manage profiles, upload compliance documents, and submit invoices after case closure with ease.

Built a centralised compliance and finance hub.

Managers and finance teams can track affiliate status, manage compliance, and review invoices via a streamlined, digitised workflow.

Delivered flexible configuration and audit control.

A built-in admin panel allowing system-wide configuration of rates and requirements, with a full audit trail ensuring accountability and accuracy.

Complex processes simplified.

Paper and email-based workflows were digitised into an intuitive system, significantly reducing admin load for finance and operations teams.

An agile administrative team with a highly configurable system.

Administrators have full flexibility to update portal configurations, empowering them to make immediate changes when new business requirements come in, without developer intervention needed.‍

Recognised by OutSystems as a Quality App with measurable business impact.

The portal earned a 94% OutSystems Quality App score and won the 2022 Business Impact Award for its measurable success in the healthcare sector.

TESTIMONIAL

See How We’ve Transformed Healthcare with Digital Innovation.

Alistair Petersen​

Alistair Petersen​

Head of IT, Healthcare​ Provider

JustSolve is a professional company that follows agile methodologies in a way that delivers measurable progress, visible value and realised benefits with each sprint. ​​JustSolve made sure that we always had access to highly skilled resources. It came as no surprise that the Provider Portal App was awarded the OutSystems ​Quality App Badge for excellence.

The Right Tools for the job.

OutSystems low-code development platform allowed our team to quickly and easily create the application’s user interface and workflows, which were tailored to the client’s specific compliance needs.

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